2. Information We Collect

• Contact information: name, email, phone number, address, company.
• Project details: property location, scope, budget range, timelines, notes.
• Communications: messages, testimonials, survey responses, support inquiries.
• Device/usage data: IP address, browser type, pages viewed, referring/exit pages, date/time stamps, approximate location (derived from IP), and interaction data.
• Cookies and similar technologies: identifiers that help us remember your preferences and measure site performance.

3. Sources of Personal Information

• Directly from you: forms (e.g., “Get A Quote,” newsletter signup), emails, phone calls.
• Automatically: via cookies, pixels, and analytics tools when you browse the Website.
• Third parties: marketing platforms, referral partners, social media (if you interact with our pages), and public records.

4. How We Use Information

• Provide, operate, and improve the Website and our services.
• Respond to inquiries, provide quotes, and manage client relationships.
• Send administrative messages, service updates, and marketing communications (you may opt out).
• Personalize content and measure Website performance.
• Detect, prevent, and address security, fraud, or technical issues.
• Comply with legal obligations and enforce our Terms of Use.

5. Legal Bases for Processing (GDPR/UK GDPR)

Where applicable, we process personal data under the following legal bases:

• Contract: to provide requested services or pre-contractual steps (e.g., quotes).
• Legitimate interests: to improve services, ensure security, and market to existing/prospective clients in a proportionate way.
• Consent: for certain cookies/marketing where required; you can withdraw consent at any time.
• Legal obligation: to comply with laws and regulations.

6. How We Share Information

• Service providers: hosting, analytics, email delivery, CRM, and IT/security vendors (bound by confidentiality and data-protection terms).
• Professional partners: subcontractors or specialists engaged to estimate or perform work, as needed for your project.
• Business transfers: in connection with mergers, acquisitions, or asset sales.
• Legal/disclosure: to comply with law, enforce our Terms, protect rights, privacy, safety, or property.

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising of minors under 16.

7. Cookies & Similar Technologies

We use cookies and similar technologies to operate the Website, remember your preferences, and analyze traffic. You can manage cookies via your browser settings. Disabling certain cookies may impact site functionality.

8. Analytics & Advertising

We may use analytics tools (e.g., Google Analytics) to understand site usage and improve performance. These tools use cookies or similar technologies to collect usage data. You can learn about Google’s practices and opt out via their settings (e.g., Ads Settings) and browser add-ons.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. Retention periods vary based on the nature of the data and our obligations.

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

12. Your Privacy Rights (U.S. & California CPRA)

Depending on your state, you may have the right to:

• Know the categories and specific pieces of personal information we collect and the purposes of use.
• Request access to, correction of, or deletion of your personal information, subject to legal exceptions.
• Opt out of certain data sharing for cross-context behavioral advertising (if applicable).
• Not be discriminated against for exercising your privacy rights.

How to submit a request: Email privacy@aaarbuilders.com or call +1 (800) 520-5008. We may need to verify your identity. You may authorize an agent with written permission and verifiable proof of authority.

13. Your Privacy Rights (EEA/UK)

If GDPR/UK GDPR applies, you may have rights to access, rectify, erase, restrict processing, data portability, and object to processing (including direct marketing). You also have the right to lodge a complaint with your local supervisory authority. To exercise rights, contact privacy@aaarbuilders.com.

14. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no industry standard for recognizing such signals, our Website may not respond to them. You can manage cookie preferences through your browser settings.

15. Email Communications

You can unsubscribe from marketing emails by using the link in the email or contacting us. We may still send non-marketing communications related to your inquiries, projects, or our Terms/Policy.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be posted on this page. Continued use of the Website after changes indicates acceptance.

17. Contact Us

Questions or requests regarding this Privacy Policy: